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Return to growth with underperforming brands

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CHALLENGE

  • A client acquired two brands that had fallen off in sales during old leadership
  • Both brands needed
    strong, concise insights
    to help demonstrate the brands’ potential
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solution

  • Track opportunities and progress by division via reporting suite
  • Showcase strengths
    of each brand
  • Connect with corporate leadership on divisional opportunities
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RESULTS

  • Brand A: Sales +32% vs YA in 2019 (vs +0% vs YA in 2018) with gain of 17pts of ACV
  • Brand B: Sales +9% vs YA in 2019 (vs -10% vs YA in 2018), acceptance of new sub brand into category in largest division

Reporting suite to track business opportunities

Demonstrate appeal to Elite & Best households

Prove incrementally of recently expanded items

Leverage success to launch into a new category

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CHALLENGE

  • Brand showed promise from current categories, but looking to launch into the ice cream and novelties segments
  • Buyer in new category had limited experience with brand’s current portfolio
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solution

  • Demonstrate areas of growth for divisions using Shopper360-based category insights
  • Prove opportunity exists for new items and what can be removed to make space
  • Show trial and repeat rates after launch to gain expanded assortment
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RESULTS

  • Initial meeting with division yielded 50% of new line getting cut in late 2019
  • Additional insights from follow-up after launch led to remaining items getting added

Identify category growth areas for division

Demonstrate shopper likelihood to buy

Assess underperforming items for new space

Fix a market void

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CHALLENGE

  • Key health-focused brand in a Salty Snack manufacturer’s portfolio cut from many divisions in previous years
  • Relationship with western divisions lacking, and education on brand direction limited
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solution

  • Secure involvement in corporate-sponsored wave reset planning meeting
  • Demonstrate direction of the brand via insight-driven innovations
  • Leverage insights to present to each division about local assortment opportunities
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RESULTS

  • Each division in attendance to review brand’s portfolio
  • Projected 7,300 new points of distribution secured via divisional follow-up meetings for upcoming reset

Connect insight to innovation and educate

Leverage shopper loyalty information

Demonstrate divisional opportunity

Shopper comparing 2 different products in store

Fast answers to your specific business question

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CHALLENGE

  • Identify shelving preferences of category shopper at a specific retailer
  • Understand how shoppers prefer category to be shelved: Brand vs. Lifestage
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solution

  • SMARTgauge survey –
    a fast and affordable survey which provides direction to a single business question in just 7-10 business days from launch of survey
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RESULTS

  • An overwhelming majority of shoppers prefer the category to be organized by Brand versus Lifestage
  • Market research supported changing shelf merchandising strategy, reversing large brand recommendation and protecting smaller brand’s presence

Brand: 72%

Lifestage: 28%

Shopper in grocery store holding full hand basket looking at cold drink aisle

Quick feedback to guide marketing decisions

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CHALLENGE

  • Identify usage occasions of a product
  • Understand if a specific claim resonates with shoppers
  • Compare one product to another
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solution

  • SMART SnapShot: This short survey gives you quick feedback, so you can design and iterate swiftly
  • Use it to help guide decisions and support hypothesizes
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RESULTS

  • Output includes raw data file, key findings and Crosstab report
  • Results in 2 business days with national sample

Key findings

Crosstab report

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